How Long Have I Got To Return My Item?
Our returns policy lasts 60 days. If 60 days have gone since your purchase, unfortunately we can't offer you a refund.
How Do I Return My Item?
To complete your return, we require a receipt or proof of purchase. This can be your invoice or invoice number.
Please post your item back to us and include either a copy of your original invoice or a note with all of your information on (name, address so we know who you are!).
Please send your item to:
Returns - St Ives By The Sea
Refund Postage Costs
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
We recommend that you either get proof of postage from the post office (free) or send your item by a tracked service.
When Will I Receive My Refund?
Your refund will be processed within a few days of us receiving it. If you don't hear from us within a week, please contact us!